Monday, October 29, 2007

Basic troubleshooting for Windows

These are the Basic Troubleshooting with windows


1) Logging in as Administrator
2) Windows XP Takes a Long Time to Start
3) Problem Setting OE As Default Email Client In XP
4) IIS (Internet Information Server) On XP Home ?
5) Get Your 16 Bit Programs Working In XP
6) Outlook Express Latest Issue
7) Invalid Password Using Recovery Console
8) Disable IE XP Live Update
9) How to Remove Content Advisor Password in Internet Explorer ?
10) Disabling Windows Messenger in Windows XP ( How do I stop pop-ups? )
11) StandBy Not Working After Signing Up With Broadband
12) XP Cryptographic Service Causings Problem
13) Enable Automatic Logon In XP (Q315231)
14) Disable .Net Passport In XP
15) Disk Cleanup Tool Stops Responding
16) Cryptographic Error Messages
17) Lock Windows XP
18) Repair Internet Explorer
19) Using Program Compatibility Wizard
20) How to Check if DVD Decoder Software is Installed
21) Windows XP Internet Connection Sharing



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1) Logging in as Administrator

If you want to log in as Administrator, but it is not show on the Welcome screen,

1. Hold the Ctrl-Alt key and press Del twice.

2. This will bring up the normal login and you can log on as Administrator

To unhide the Administrator account show it does show up:

1. Start Regedit

2. Go to HKEY_LOCAL_MACHINE \ SOFTWARE\ Microsoft \ Windows NT \ CurrentVersion \Winlogon \ SpecialAccounts \ UserList

3. Unhide the Administrator key by giving it a value of 1


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2) Windows XP Takes a Long Time to Start

Check Microsoft Knowledge Base Article - 823612


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3) Problem Setting OE As Default Email Client In XP

When I try to set Outlook Express in XP as my default mail client it simply resets to saying "this is not the default mail client" every time I go into the options menu.

Click Start, Run and enter MSIMN.EXE /REG Then if needed, go to Control Panel, Internet Options, Programs and click the Reset Web Settings Button. Still if its not working, Go to %systemroot%\inf folder, look for msoe50.inf. R-Click on it, and choose Install to reinstall Oe. It will Resolve.


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4) IIS (Internet Information Server) On XP Home ?

Is it possible to install IIS on Windows XP home edition?

You can't. You need either to upgrade to XP Professional or to use a third-party program like Apache.

Details: http://support.microsoft.com/default.aspx?scid=kb;en-us;304197


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5) Get Your 16 Bit Programs Working In XP

How do I (what do I do) get a 16-bit program to work on my windows xp software?

HOW TO: Use the Program Compatibility Wizard in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;301911

How to Troubleshoot Program Compatibility Issues in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;285909

Error Message When You Install or Start a MS-DOS or 16-Bit Windows Based Program:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

Troubleshooting MS-DOS-Based Programs in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;314106


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6) Outlook Express Latest Issue

Windows Prompts You for Your Password Multiple Times When You Use Outlook If Strong Private Key Protection Is Set to High


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7) Invalid Password Using Recovery Console

The Password Is Not Valid Error Message Appears When You Log On to XP Recovery Console:

Check this article ...
http://support.microsoft.com/default.aspx?scid=kb;en-us;308402

Better do a DR ...


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8) Disable IE XP Live Update

Open Internet Explorer | Go to tools | Internet Options | The

Advanced Tab | Uncheck the "Automatically check for Internet Explorer Updates" box. Click Ok.


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9) How to Remove Content Advisor Password in Internet Explorer ?

The following steps will remove any password set in the Internet Explorer Content Advisor and allow you to reset the program to its original state.

1) Click on Start and choose Run.

2) Type in RegEdit and select OK.

3) Now click on the little plus sign to the left of H_KEY_LOCAL_MACHINE.

4) Continue to drill down, always clicking on the plus sign at the left of the named key, through Software, Microsoft, Windows, Current Version and Policies.

5) Now click on the Ratings folder.

6) In the right pane of the RegEdit window, you'll see an icon called Key. Click on it and press Delete.

7) Next, choose Registry and then Exit to exit RegEdit. You've just deleted your original Content Advisor password.

8) Restart the computer and run Internet Explorer again.

9) Choose View and then Internet Options (or Options for version 3.x). For IE 5 or greater, Click on Tools, Internet Options.

10) Click on the Content tab and click on Disable. When asked for a password, don't enter anything; just click on OK. This will disable Content Advisor because there's no longer a password.


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10) Disabling Windows Messenger in Windows XP ( How do I stop pop-ups? )

(1) Select "Start"
(2) Choose "Control Panel"
(3) Choose "Administrative Tools"
** note in Windows XP Home edition, Admistrative Tools is in Performance and Maintence
(4) Choose "Services"
(5) Right-click on "Messenger"
(6) Select "Stop"
To permanently disable Messenger:
(7) Right click "Messenger"
(8) Select "Properties"
(9) Change "Startup Type" to "Disabled" and click "OK"


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11) StandBy Not Working After Signing Up With Broadband

Workaround 1:



See if, in the cmos setup, you can disable wake on lan.

Workaround 2:

Open Device Manager, and find your Network Adapter. Open it's properties, and go to the "Power Management" tab. Make sure that "Allow this device to bring the computer out of standby" is not checked, and possibly check "Allow the computer to turn off this device to save power" (perhaps not necessary).If this box is already cleared, I'd assume there's a BIOS setting overriding it.


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12) XP Cryptographic Service Causings Problem

Go to Start/Run and type in CMD. At the command prompt, type the following commands, pressing ENTER after each line:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

This will correct the error message.


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13) Enable Automatic Logon In XP (Q315231)

If you set a computer for automatic logon, anyone who can physically gain access to the computer can also gain access to everything that is on the computer, including any network or networks that the computer is connected to. In addition, if you enable automatic logon, the password is stored in the registry in plain text. The specific registry key that stores this value is remotely readable by the Authenticated Users group. As a result, using this setting is appropriate only if the computer is physically secured and if you ensure that untrusted users cannot remotely see the registry.

Use Registry Editor (Regedit.exe) to add your logon information:

1. Click Start, click Run, type regedit,and then click OK to start Registry Editor.

2. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon

3. Using your account name and password, double-click the DefaultUserName entry, type your user name, and then click OK.

4. Double-click the DefaultPassword entry, type your password under the value data box, and then click OK.

If there is no DefaultPassword value, follow these steps to create the value:

1. On the Registry Editor menu, click Edit , click New, and then click String Value.

2. Type DefaultPassword as the value name, and then press ENTER.

3. Double-click the newly created key, and then type your password in the Value Data box.

If no DefaultPassword string is specified, Windows automatically changes the value of the AutoAdminLogon key from 1 (true) to 0 (false) to disable the AutoAdminLogon feature.

5. Double-click the AutoAdminLogon entry, type 1 in the Value Data box, and then click OK.

If there is no AutoAdminLogon entry, follow these steps to create the entry:

1. On the Registry Editor menu, click Edit , click New, and then click String Value.

2. Type AutoAdminLogon as the value name, and then press ENTER.

3. Double-click the newly created key, and then type 1 in the Value Data box.

6. Quit Registry Editor.

7. Click Start, click Restart, and then click OK.

8. After your computer restarts and Windows starts, you can log on automatically.

If you want to bypass the automatic logon to log on as a different user, hold down the SHIFT key after you log off or after Windows restarts. Note that this procedure applies only to the first logon. To enforce this setting for future logoffs, the administrator must set the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon

Value:ForceAutoLogon
Type: REG_SZ
Data: 1

You can also use the following steps to enable automatic logon without editing the registry in Windows XP Home Edition and Windows XP Professional (not joined to a domain):

1. Click Start, and then click Run.

2. In the Open box, type control userpasswords2, and then click OK .

3. In the dialog box that appears, clear the Users must enter a user name and password to use this computer check box, and then click OK.

3.


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14) Disable .Net Passport In XP



Two ways ...

1) Go to Control panel, User accounts, click on your user, choose Remove .net passport.

2) Start, Run , type in: Control userpasswords2, enter. Advanced tab, Manage passwords , delete the passport account.


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15) Disk Cleanup Tool Stops Responding

1. Click Start, and then click Run.

2. Type regedit in the Open box, and then press ENTER.

3. Locate, and then click the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches

4. On the File menu, click Export, and then click Desktop, type VolumeCaches in the File name box, and then click Save.

Note This step creates a backup of the VolumeCaches registry key. If you experience any problems after you complete the steps that are listed in this procedure, you can use this backup to restore the VolumeCaches key to its original state. To restore the key, double-click the VolumeCaches.reg file on your desktop, and then click Yes.

5. Expand the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Volume Caches

6. Delete the Compress old files registry key.

7. Quit Registry Editor.


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16) Cryptographic Error Messages

To resolve this issue, set Cryptographic Services to Automatic for Startup type. If this does not resolve the issue, stop Cryptographic Services, and then rename the %Systemroot%\System32\Catroot2 folder. To do so, follow these steps:

1. Start the Administrative Tools utility in Control Panel.

2. Double-click Services.

3. Right-click Cryptographic Services, and then click Properties .

4. Click Automatic for Startup type, and then click Start.

5. Install Windows XP SP1 again. If the problem persists, go to Step 6.

6. Click Start, and then click Run.

7. In the Open box, type cmd, and then click OK.

8. At the command prompt, type the following commands, pressing ENTER after each line:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

9. Type exit to close the command prompt, and then install Windows XP SP1 again.


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17) Lock Windows XP

In the past, locking your computer required you to press Ctrl+Alt+ Del (Windows NT/2000). In Windows XP this will bring up the Windows Task Manager.... but doesn't give you an option to lock your computer.



In Windows XP it's as easy as pressing Winkey + L..... But there is a catch... When you have Fast User Switching enabled, this will just bring up the Logon screen. To Disable Fast User Switching, open User Accounts from the Control Panel. Click Change the way users log on or off and un-check Use Fast User Switching.

If you don't have a keyboard with a Windows key, you can create a shortcut on your desktop using the string below in the target field:

For faster access you can place this shortcut on the Quick Launch bar. If you want to change the icon, right-click the shortcut, choose Properties and press the Change Icon... button. You'll find some icons in the shell32.dll file in the \Windows\system32 folder.


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18) Repair Internet Explorer

If you want to repair Internet Explorer, you would normally go to Add/Remove Programs in the Control Panel, choose the listing for Microsoft Internet Explorer and press Change/Remove. This would bring up a Window where you could select to repair Internet Explorer.

Internet Explorer is listed in the Add/Remove Windows Components part of Add/Remove Programs, but you can only remove access to Internet Explorer from the Start menu and Desktop.



The only way to repair Internet Explorer is to have sfc check the system files by running the command sfc /scannow from the Command Window (Start > Run).



If a repair doesn't do the trick, you can try a reinstall:

1. Start the Registry Editor

2. Go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {89820200-ECBD-11cf-8B85-00AA005B4383}

3. right-click the IsInstalled value, and then click Modify

4. Change the value data, from 1 to 0

5. Close the registry editor

6. Download and install Internet Explorer 6.

The above will let you reinstall the Internet Explorer 6 browser component. To reinstall Outlook Express 6, change the IsInstalled value from the following registry key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {44BBA840-CC51-11CF-AAFA-00AA00B6015C}

Note: You need to be logged on as an administrator to be able to change these registry keys.


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19) Using Program Compatibility Wizard

Windows XP includes a "Compatibility Mode" in which you can "fool" programs into thinking they are running in an older Windows version.

If you are having problems with a program that used to work in your previous version of Windows, you should try the Program Compatibility Wizard included in Windows XP to get your program to function properly.

You start the Program Compatibility Wizard as follows: click Start > All Programs > Accessories > Program Compatibility Wizard .

When you start the wizard, the first options you are presented with is how you want to locate the program that you would like to run in compatibility mode. You can choose from:

Choose from a list of programs
Use the program in the CD-ROM drive
Locate the program manually
Note: If you choose Use the program in the CD-ROM drive, your changes will not remain in effect after you close the program.

Once you have selected the program you want to choose in which "mode" you want to run it:

Windows 95
Windows NT 4.0
Windows 98 / Me
Windows 2000
Do not apply a compatibility mode


On the next screen, you can select some display settings such as:

256 colors
640 x 480 screen resolution
Disable visual themes
In most cases you will not need to use any of these settings. However if the program you are trying to run a certain game or an educational program, you may have to apply some (or all) of these settings.

The next option (Choose whether you want to simulate administrative privileges) also applies mostly to games & educational software.

When you receive the Did the program work correctly? message (at this time the program will (attempt) to start), select one of the following options, and then click Next:

Yes, set this program to always use these compatibility settings
No, try different compatibility settings
No, I am finished trying compatibility settings
If you click Yes, set this program to always use these compatibility settings or No, I am finished trying compatibility settings, pressing Next will bring you to a new screen with the following message:

Program Compatibility Data




Microsoft has created temporary files that contain information about the

settings you selected and whether the problems were fixed. Sending this



information to Microsoft will help us improve program compatibility.




Would you like to send this information to Microsoft?



Yes
No




The information will be treated anonymously and confidentially per our data

collection policy on the the Web.




See the temporary files that would be sent



You can click the link See the temporary files that would be sent which will bring up another window with links to the files generated. You can click those links, and read which info is being sent to Microsoft.

The last screen gives you the information that you have adjusted the compatibility settings, and gives you the advice that to adjust or remove, you should run the wizard again.


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20) How to Check if DVD Decoder Software is Installed

By default, Windows XP does not come with compatible DVD decoder software installed. To confirm if you have Windows XP-compatible DVD decoder software on your system:

1. Select Start > Run

2. Enter cmd in the Open box, and click OK

3. Type dvdupgrd /detect and press Enter

4. A Windows dialog box will open with identifying information about the installed software. If No decoders found is displayed, no decoder is installed






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21) Windows XP Internet Connection Sharing

Microsoft first introduced Internet Connection Sharing (ICS) in Windows 98 Second Edition. With ICS you can share a single Internet Connection across your (home) network, making it easier to connect to the Internet from your Networked computers.

There are several 3rd party products available, which let you do the same thing. The advantage of a 3rd party product over the Microsoft offering is that they are generally more user-friendly, and can be customized to suit your needs. For the average home user, however, Microsoft's ICS should be a good alternative.

In Windows 98SE you needed to perform several steps (including a separate install of ICS) to get ICS up and running. In Windows XP, ICS is "built-in", all you have to do is activate it.

To use ICS to share your Internet connection, the host computer (the computer used to access the Internet) must have two network adapters: one network adapter configured to connect to the internal network, and one network adapter or modem configured to connect to the Internet.

To setup ICS, follow the steps below.

On the host computer (the computer used to access the Internet)

1. Make sure you are logged on as Administrator or Owner

2. Click Start > Control Panel

3. In Control Panel, click Network and Internet Connections and next, click Network Connections

4. Right-click the connection that you use to connect to the Internet, and click Properties

5. Select the Advanced tab

6. Under the heading Internet Connection Sharing, click the check box Allow other network users to connect through this computer's Internet connection

7. If you are sharing a dial-up Internet connection, you may choose to select the Establish a dial-up connection whenever a computer on my network attempts to access the Internet check box. In this case you do not have to dial a connection from the host computer when other computers on the network want to access the Internet.

8. When you click OK, the following message appears:

When Internet Connection Sharing is enabled, your LAN adapter will be set to use IP address 192.168.0.1. Your computer may lose connectivity with other computers on your network. If these other computers have static IP addresses, you should set them to obtain their IP addresses automatically. Are you sure you want to enable Internet Connection Sharing?

9. Click Yes

The connection to the Internet is shared to other computers on the local area network (LAN). The network adapter that is connected to the LAN is configured with static IP address of 192.168.0.1 and a subnet mask of 255.255.255.0


On the client computer (any computer that needs to connect to the host which has the Internet connection)

To connect to the Internet using the shared connection you must first check the LAN Adapter IP Configuration then configure the client computer:

1. Log on to the client computer as Administrator or Owner

2. Click Start > Control Panel

3.

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